Güre Saruhan Thermal Hotel / Sustainable Accommodation Concept

We aim to provide the highest quality accommodation experience to our esteemed guests. In this direction;

Legal requirements

We act in accordance with National and International Laws and other relevant laws, other conditions that our institution is obliged to comply with, respecting the legal legislation and the rule of law in all our product and service processes.

The Safety of Our Stakeholders and Investment in People

All our stakeholders are our most valuable asset.
The health and safety of our employees, suppliers and even all our stakeholders is our priority. Continuous trainings are provided to all our employees to increase health and safety awareness, risks are constantly reviewed, and we follow and meticulously apply technological developments aimed at reducing risks in line with developing conditions.
All stakeholders have the freedom of opinion and belief, and we do not discriminate against anyone on issues such as language, religion, race, gender, social class, age and union membership. The protection of human rights is our basic rule.

Guest Satisfaction

Our guests are the reason we exist. We ensure to follow up all guest suggestions and complaints from all kinds of sources, to resolve complaints in accordance with the ethical code of conduct and to turn complaints into opportunities for ourselves by informing our guests about this in a transparent manner.

Respect for the Environment and Protection of Natural Life

In all our activities, we show sensitivity to preventing environmental pollution by adopting the commitment to protecting the natural environment as a principle and using our resources in the most efficient way, making them harmless to nature by reducing our waste amount within the scope of zero waste and recycling those that occur, reducing climate change and protecting biodiversity and ecosystems.

Energy Saving

We aim to continuously improve our energy performance by using our energy resources in the most efficient way in our hotel.

Food Safety - Hygiene

In order to provide services in accordance with Food Safety principles, we are constantly improving food safety management system conditions throughout the food chain by keeping hygiene conditions at the forefront.

Support for the Local Economy and Sustainability

We are aware of our contribution to the local economy, so we give priority to local suppliers who prioritize product and service quality when choosing our suppliers. For sustainable tourism, we make environmentally friendly purchases that produce less energy, water, waste.

Social Responsibility

We aim to support social responsibility projects and contribute to local communities in order to contribute to the development of society. We aim to increase social awareness by carrying out projects in areas such as education, cultural events, protection of natural and historical heritage.

Business Continuity

We aim to continue our business without interruption in order to meet customer expectations at the highest level. We are constantly reviewing our business continuity plan with emergency applications and making improvements.

Personnel Management

We respect the rights of our employees and make efforts to create a fair working environment. We give priority to issues such as developing talents, providing equal opportunities, giving importance to the peace of the business environment.

We are constantly reviewing and updating the effectiveness of these policies and we are committed to making continuous improvements. With our sustainable tourism approach, we aim to provide an unforgettable accommodation experience to our guests by imposing social and environmental responsibilities on ourselves.

Hotel Manager