We aim to provide our valued guests with the highest quality accommodation experience. In line with this;
We act in compliance with all legal regulations and respect the supremacy of law in all our product and service processes. We comply with National and International Laws and other relevant laws that our organization is obliged to comply with.
All our stakeholders are our most valuable asset. The health and safety of our employees, suppliers, and all stakeholders are our priority. We provide continuous training to increase health and safety awareness among our employees, constantly review risks, and follow technological developments to reduce risks in accordance with changing conditions. All stakeholders have the freedom of thought and belief, and we do not discriminate on issues such as language, religion, race, gender, social class, age, and union membership. The protection of human rights is our fundamental rule.
Our guests are the reason for our existence. We follow all guest suggestions and complaints from all sources, resolve complaints in accordance with ethical rules of conduct, and transparently inform our guests about the solutions, thus turning complaints into opportunities for ourselves.
We are committed to protecting the natural environment in all our activities, and use our resources in the most efficient way to prevent environmental pollution. We aim to reduce our waste by implementing a zero waste approach and ensure the recycling of the waste we generate, and we show sensitivity to the preservation of biodiversity and the ecosystem by reducing climate change.
By using our energy resources in the most efficient way, we aim to continuously improve our energy performance.
We continuously improve our services in accordance with the principles of food safety, adhering to the requirements of the food safety management system and prioritizing hygienic conditions.
We are aware of our contribution to the local economy, therefore, we give priority to local suppliers who prioritize product and service quality when choosing our suppliers. For sustainable tourism, we make environmentally friendly purchases that consume less energy, water, and produce less waste.
With the aim of contributing to the development of society, we support social responsibility projects and contribute to local communities. We aim to increase social awareness by implementing projects in the areas of education, cultural activities, and the preservation of natural and historical heritage.
We aim to continue our operations uninterrupted in order to meet customer expectations at the highest level. We continuously review and improve our business continuity plan through emergency practice.
We respect the rights of our employees and make efforts to create a fair working environment. We prioritize the development of skills, equal opportunities, and the well-being of the work environment.
We commit to continuously review and update the effectiveness of these policies and make continuous improvements. With our understanding of sustainable tourism, we aim to take on social and environmental responsibilities, and provide our guests with an unforgettable accommodation experience.
Hotel Manager